Context
TEF contributed to the Integrated National Public Services Survey in Sierra Leone, examining citizens’ perceptions of access, cost and satisfaction within the context of local government and decentralisation.
TEF’s work
- Reviewed previous surveys and research, and assessed data collection tools and indicators for their relevance to current service-delivery questions.
- Supported fieldwork planning and management, including enumerator preparation, to gather community perspectives on selected basic services.
- Analysed findings, prepared reporting and worked with relevant monitoring and evaluation teams on knowledge and skills transfer.
What TEF delivered
TEF contributed survey findings on access, cost and satisfaction for comparison with earlier public-service research. The assignment included knowledge transfer to monitoring and evaluation teams undertaking subsequent surveys.